Jura-Capresso 13548 Impressa J6 Automatic Coffee and Espresso Center, Piano Black

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Price: $1,499.00 $1,399.99   

Product Feature

• Automatic coffee and espresso center grinds, tamps, and brews in under 60 seconds
• Built-in 6-setting conical burr grinder; 15-bar pump; 1450-watt stainless-steel-lined Thermoblock system
• Manual/auto frothers; 6 pre-programmed beverage buttons; 11 programming options; LED display
• 71-ounce removable water tank; 9-ounce bean container; pre-ground coffee funnel; dual coffee spouts; water filter
• Measures 16-1/2 by 11 by 13-1/4 inches; 2-year limited warranty

Product Description

The Jura Impressa J6 is an exquisite combination of modern style, rich color and quality materials, designed with unique workmanship. Elegant and sophisticated, it makes a bold visual statement. Coffee lovers will be enraptured by its versatility as they experience new dimensions in enjoyment with ristretto, espresso, cafe au lait, cappuccino, latte macchiato and many other popular specialty beverages. Preparing them is a snap, because the innovative operating system couldn't be easier. The integrated cup illumination system puts the spotlight on every coffee you make. For the first time ever, you can adjust not only the height of the coffee spout, but also the width, which means it will fit just about any standard cup and that guarantees a perfect result every time. The Connector System enables you to use the frothXpress system (part of the standard equipment) to obtain a perfect milky foam or warm milk, a hot water nozzle for a smooth, even jet of water and the optional Dual Frother Plus. Ceramic-valve technology maximizes cream and optimizes steam output, and a high performance 15-bar pump combines with a fast-heating stainless-steel-lined Thermo block to deliver cup after cup of delicious coffee with no downtime. Compact unit has a larger, 73-ounce water reservoir and 9-ounce bean capacity with Electronic Bean Level Sensor, than similarly sized makers, and a user-friendly rotary dial that's simple to program.

Jura-Capresso 13548 Impressa J6 Automatic Coffee and Espresso Center, Piano Black Review

Due to the high price I checked many reviews on many sites and most brands had specific problems or limitations. The Jura was consistently rated highly with few problems. When spending $1500+ I didn't want a machine that was going to break down after a few months. I have now had this machine for about 6 months and have had no problems except a minor one explained below.

First the good

Very easy set up. I was up and going in about 30 minutes after opening the box and making sure all the parts and pieces were included.

The machine is pretty idiot proof. It tells you when to add water, when to add coffee beans, when to run the cleaning cycle, when to decalcify, and when to dispose the used grounds. The burr grinder is fairly quiet and has run without clogging. You do have to be careful not to use beans that are too oily but if they are all you have to do is let them sit for about 5 hours before using. The water capacity is very adequate at 70 oz. The bean hopper holds about 1/4 lb of beans so you don't have to keep adding. There is no way to empty beans to add a different type, however there is a place for ground beans if someone want a different type. I like that you can change the height of the two nozzles for different height mugs and being able to separate the nozzles for brewing two cups at the same time. Cleaning is a snap. Just slide out the empty grounds tray, rinse and replace.

I like that you customize each button on the face of the machine (see below) and you can easily override how much coffee or water you use for a single use without losing the programmed amount.

Finally customer service, something important for such an expensive machine. When I registered the machine on line (and you have to do this in 2 weeks to get the warranty) I mistyped the serial number. The next day I got an email informing me of my error. Nice. Also, my mother got one of these for my father and one of the nozzles was not working properly. He called them up and they told him what to do. The nozzle was blocked and just needed to be wiped clean. My parents have well water that they bi-pass to some of their faucets. The machine comes with one water test strip to test for water hardness. When he called he asked them to send a few more and they did. Not that big a deal for them, but they did it.

Next the okay

The six buttons on the face of the machine for water, steam, 1 or 2 cups of espresso and 1 or 2 cups of coffee, are very easy. Not so easy is using the buttons on the top of the machine. These buttons work like folders on a computer and it is easy to forget where you are. These buttons are used to "customize" what comes out (heat, strength, amount per cup, language, auto on and off).
Every time you turn the machine on you need to rinse the nozzles (push a button and it runs about 1 oz of hot water through the nozzles), this is okay but you have to do it even if you just used hot water the last time. The full cleaning cycle is based on the number of rinses so if you use the machine for hot water you will end up using the cleaning cycle more than necessary. The machine also automatically rinses when it goes into sleep mode so I put a shot glass under the nozzles after use. Not a big deal, if I forget the water goes into a collection tray.

Finally the bad

There are two ways to make steam and froth. Without going into details, one of these is an attachment that doesn't stay on very well due to the high pressure of the steam. When it comes off steam sprays all over until you push the steam button again. This happened to me a few times and while it did not burn me, it is quite a surprise. I just do it the other way

Overall a positive experience and I would recommend to family and friend.

Update on April 10th, 2012.

Unit still works well and customer support is excellent. I recently had a problem with the decalcify procedure. Emailed customer support on a Saturday and received a return email on Monday to call customer support. Called and the representative walked me through the fix (I was using too much water, you have to use the amount specified in the instructions). My father had a minor problem last week and when he called he had a solution in a matter or minutes.

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